To Report A Claim....

  1. Call us at 1-800-967-0972 or 830-875-3164 (If after hours or on weekends/holidays, refer to item #2)

  2. Send us a preliminary report via email

  3. Report directly to the insurance company.  The number is on your policy and/or auto ID cards. Some of our insurance companies' claims phone numbers are shown below:

Allstate:   1-800-255-7828  
Allstate Flood Claims:   1-800-547-8676  
America First Insurance:   1-877-263-7890  
American Modern:   1-800-543-2644  
Atlas - Southern Insurance Company:   www.atlasgeneral.com  
Encompass:   1-800-262-9262  
Foremost:   1-800-527-3907  
GeoVera:   1-800-319-6632  
Germania:   1-800-392-2202  
MetLife:   1-800-854-6011  
Mercury:   1-800-503-3724  
Progressive:   1-800-776-4737  
Quirk & Company:   1-800-299-5813  
Safeco:   1-800-332-3226  
South Texas General:   1-800-873-6500   No weekend number
Texas Windstorm:   1-800-788-8247  
Travelers:   1-800-252-4633   (San Antonio - 210-637-3760)
Travelers Flood:   1-800-505-0193  
Zurich:   1-800-987-3373   Fax 1-877-962-2567   Email: USZ_CareCenter@Zurichna.com

This procedure is for preliminary reporting.  It is not a final report of your claim nor an acceptance of a completed claim by an insurance company.  Acceptance or denial of the claim by the insurance company will be based on the information you give now and in follow up correspondence.

 

Send mail to info@cartercompany.com with questions or comments about this web site.